Winter Weather Preparedness

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​Winter Weather Information

Winter Weather Pages for Offices Serving WV

Warming Ce​nters
For ​assistance any time of year, dial 211 or visit

2023 Winter Weather Awareness Week
Governor's Proclamation
Press Release


​Winter Weather Preparedness and Safety Informa​tion

​Road Conditions 

​​​​ ​ Twitter:  @WV511

​​​Power Outages​​
Appalachian Power​
  • Call 800-956-4237 ​to report outages or safety hazards.
  • Customers can get specific information about the outages affecting their accounts via text message and/or email by subscribing to Appalachian Power outage alerts. To sign up, please visit Notifications (   
  • A snapshot view of current outages is available anytime at Go to the Outages and Problems section of the homepage and click “View Outage Map.”​
​​Mon Power (First Energy)
  • During severe weather, customers who are without power are encouraged to call 1-888-LIGHTSS (1-888-544-4877) to report their outage or click the "Report Outage" link on
  • For updated information on the company's current outages, FirstEnergy's storm restoration process and tips for staying safe, visit the 24/7 Power Center at
  • Customers are also encouraged to assume all downed power lines are LIVE and stay far away from downed or low-hanging power lines. 
  • Always assume downed lines are energized and dangerous and report them ASAP by calling 911.​​