Winter Weather Preparedness

​​​Winter Weather Information

    National Weather Service

    Winter Weather Pages for Offices Serving WV

    Warming Ce​nters

    For ​assistance any time of year, dial 211 or visit​

    Winter Weather Preparedness and Safety Informa​tion
    ​Road Conditions 

    ​​​​  ​ Twitter:  @WV511 ​​

    West Virginia Emergency Management



    ​Power Outages
    Appalachian Power​
    • Call 800-956-4237 ​to report outages or safety hazards.
    • Customers can get specific information about the outages affecting their accounts via text message and/or email by subscribing to Appalachian Power outage alerts. To sign up, please visit  
    • A snapshot view of current outages is available anytime at Go to the Outages and Problems section of the homepage and click “View Outage Map.”​
    Mon Power (First Energy)
    • During severe weather, customers who are without power are encouraged to call 1-888-LIGHTSS (1-888-544-4877) to report their outage or click the "Report Outage" link on
    • For updated information on the company's current outages, FirstEnergy's storm restoration process and tips for staying safe, visit the 24/7 Power Center at
    • Customers are also encouraged to stay far away from a downed or low-hanging power line. Always assume downed lines are energized and dangerous and report them ASAP by calling 911.​​